At Pretty Pop, we are committed to delivering your favourite jewellery pieces safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and related terms.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are usually processed within 1–3 business days.

  • Once your order is processed and shipped, you will receive shipping confirmation and tracking details via WhatsApp.

Shipping Time & Delivery

  • Delivery timelines may vary depending on your location.

  • Estimated delivery time is:

    • Domestic Shipping: 3–7 business days

    • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges may vary depending on location, order value, or ongoing promotional offers.

  • Any applicable shipping fees will be clearly displayed during checkout before payment.

Delivery Partners

Pretty Pop works with trusted courier and logistics partners to ensure safe and reliable delivery of your jewellery products.

Order Tracking

Once your order is shipped, tracking details will be shared with you so you can monitor your shipment status in real time.

Incorrect Address or Delivery Issues

  • Customers are responsible for providing accurate shipping details.

  • Pretty Pop will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.

  • Additional shipping charges may apply for re-delivery requests.

Delayed or Lost Shipments

While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control. If your order is significantly delayed or lost in transit, please contact our support team, and we will assist you in resolving the issue.

Damaged Package

If you receive a damaged or tampered package:

  • Do not accept the package if it appears severely damaged.

  • Contact our customer support immediately with order details and video of the package.

Contact Us

For shipping-related queries, please contact:

Pretty Pop

Email: prettypoponline@gmail.com
Phone: +91 9860926201
Address: Lifepark society/1003-B2/Pune